Last Updated: 24-05-2024

At Crystalludo we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and interact with our Ludo game website.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Payment information (for in-game purchases)

Non-Personal Information:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: To deliver and support our Ludo game and other services you request.
  • To Improve Our Services: To understand how our users interact with our website and make improvements.
  • To Communicate With You: To send updates, newsletters, promotional materials, and other information that may be of interest to you.
  • To Process Transactions: To handle payments for in-game purchases securely.
  • To Ensure Security: To detect and prevent fraudulent activities and ensure the safety and security of our users.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information with your consent or as directed by you.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online platform can guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information.
  • Objection: You can object to the processing of your personal information under certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at support@bharatgaminghub.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and enable certain functionalities. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@bharatgaminghub.com
Phone: +91-9399153066
Address: Vijay Nagar, Indore, Madhya Pradesh, India